Community Standards

To use the Shelterzoom Online Services, as defined in our Terms of Use, you must agree to our Terms of Use, Privacy Policy, Community Standards, and any other applicable terms (such as our Real Property Transactional Services Terms if you are using our real property transactional services and EU Standard Contract Clauses).

In addition, we’ve developed a set of Community Standards to help you understand what type of content is allowed on The Shelterzoom Online Services, and what types of content may be reported to or removed by us. You agree that any content you post while using the Shelterzoom Online Services is allowed at our sole discretion.

Account Security

You agree to use your authentic name and identity, and accurate information about properties, offers to purchase, offers to sell, and related transactions. You may not publish information belonging to others without their consent.

Intellectual Property Protection

Before sharing content from third parties, please be sure you have the right to do so. We ask that you respect copyrights, trademarks, and other legal rights.

Relevant Content

We do not allow automated messages, advertisements, or links to competitor websites to be routed through the Shelterzoom Online Services, and will promptly remove all such content and block users who submit such content.

Respect for Other Users

We do not allow inflammatory or abusive comments or adult content, or the use of profanity, threatening, or harassing language towards other users, directly or indirectly, and will promptly remove all such content and block users who engage in this behavior.


Please be aware that we remove content, disable accounts, and work with law enforcement when we are aware and believe there is a genuine risk of physical harm or direct threats to anyone’s safety.

Contact Us

If you have any questions regarding our Community Standards, you can contact us by using the Contact form on the Shelterzoom website

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